At Serendipity we spend hours and hours categorising and looking for what makes special each gift. Our butterflies team loves organising, packing and framing unique memories that goes beyond the standards. We are fascinated by the idea of offering to every individual a world of options to explore and experience. Then, if you are running out of time and exhausted by looking and not finding what you want, Our experiences GIFT VOUCHERS are a great option.
Check out our most recent experiences that we have prepared for you, your loved ones or the people at your company and get ready to enjoy with them your next Serendipity Experience.
The benefits of taking our experiences
- A professional team ready to help you and provide you the best advice.
- We make it special by personalizing your gift as you want.
- Hundreds of options to get out of the routine with the people that you love.
- A professional team ready to help you and provide you the best advice.
- Support from the moment you make the booking until you take the experience.
- Increase diversity and plasticity in your daily life by doing something new periodically.
- Our Serendipity gift vouchers make taking the decision easy by allowing your gifted people to choose the experience.
We monitor the satisfaction in our clients and continuously improve our services by:
Customer Satisfaction Surveys
Benchmarking our Customer Satisfaction
Understanding expectations
Keeping track of continuous feedback
Remaining competitive
Identifying key drivers that improve satisfaction with the enjoyment of our experiences
Some indications of the success of our services…
We Guarantee Our Experiences And Services
Our work guarantee has been developed through facing multiple challenges and is designed by professionals highly qualified in order to fulfil the expectations in every experience we get involved.
Thanks to this commitment, it has been a very efficient tool increasingly been used to reduce consumer risk perceptions, signal quality, differentiate a service offering, and to institutionalize and professionalize our internal management of customer complaint and service recovery.
We hope you enjoy working together and sharing the passion we put into our experiences.
Testimonials
“It’s kind of fun to do the impossible.”
Walter Disney