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We are delighted to offer you adorable moments that by the end of the day you and your gifted people will have a huge smile and a sense of wonder and serendipity.

Exploring, Adventure and Change is natural and in our busy world necessary. Also, handled in the right way, it is always for good.

It is time to spoil us and the people that we love and take care of. Stop worrying about what to give and all the challenges of organizing and let us do our job.

Our Serendipity Team is here to help you and giving you integrated solutions and a holistic approach and support to let the butterflies fly and make a moment unique.

At Serendipity we spend hours and hours categorising and looking for what makes special each gift. Our butterflies team loves organising, packing and framing unique memories that goes beyond the standards. We are fascinated by the idea of offering to every individual a world of options to explore and experience. Then, if you are running out of time and exhausted by looking and not finding what you want, Our experiences GIFT VOUCHERS are a great option.

Check out our most recent experiences that we have prepared for you, your loved ones or the people at your company and get ready to enjoy with them your next Serendipity Experience.

Our Latest Projects and Partnerships …

Adventure
Scape
LifeStyle
Wellbeing

The benefits of taking our experiences

  • A professional team ready to help you and provide you the best advice.
  • We make it special by personalizing your gift as you want.
  • Hundreds of options to get out of the routine with the people that you love.
  • A professional team ready to help you and provide you the best advice.
  • Support from the moment you make the booking until you take the experience.
  • Increase diversity and plasticity in your daily life by doing something new periodically.
  • Our Serendipity gift vouchers make taking the decision easy by allowing your gifted people to choose the experience.

We monitor the satisfaction in our clients and continuously improve our services by:

Customer Satisfaction Surveys

Benchmarking our Customer Satisfaction

Understanding expectations

Keeping track of continuous feedback

Remaining competitive

Identifying key drivers that improve satisfaction with the enjoyment of our experiences

Some indications of the success of our services…

No major issues or critical incidents in the development of our experiences.

Our business partners increase by 20% the number of people choosing their experiences over their competition

Our clients are happy and continue referring our services.

Our team engages with our clients and love what they do.

Inmediate assistance to our clients issues and quick resolution time.

No abandonment rates from our clients in the enjoyment of their experiences with us.

We Guarantee Our Experiences And Services

Our work guarantee has been developed through facing multiple challenges and is designed by professionals highly qualified in order to fulfil the expectations in every experience we get involved.

Thanks to this commitment, it has been a very efficient tool increasingly been used to reduce consumer risk perceptions, signal quality, differentiate a service offering, and to institutionalize and professionalize our internal management of customer complaint and service recovery.

We hope you enjoy working together and sharing the passion we put into our experiences.

Testimonials

“It’s kind of fun to do the impossible.”

Walter Disney

Our lives are not our own. We are bound to others, past and present, and by each crime and every kindness, we birth our future.
David Mitchell, Cloud Atlas

Our lives are not our own. We are bound to others, past and present, and by each crime and every kindness, we birth our future.
David Mitchell, Cloud Atlas

Our lives are not our own. We are bound to others, past and present, and by each crime and every kindness, we birth our future.
David Mitchell, Cloud Atlas