SERENDIPITY is an Australian owned and operated Experiences Agency. Our business idea was born in the middle of the distance caused by the Covid 19 Pandemic as a need to remind ourselves what really matters in life; happiness, being together, and the respect for all beings on our planet.
We get lasting happiness by being able to share unique moments with the people that we love. We get joy by taking challenges and doing extraordinary things. We feel special when we treat and gift people with special exceptional not material gifts, taking consideration of the impact on the long run that we have in our planet.
Our reputation has been built on our quality of service, having a real impact on the advancement of replacing material gifts for experiences and by creating unique moments for your loved ones and the people you care of. Key partnerships, insight-driven experience and use of the latest innovative technologies, allows us to tailor individual wishes and business solutions that actually suit your needs.
For the last year, we have expanded to include creative professionals from multiple industries with one quality in common: passion for new experiences, all committed to make the experiences unique and advising on your special requirements. We aim to demonstrate how gifting experiences can tie together our society, keep the costs for the environment of gifting material things down, and gives our customers a huge sense of happiness and Serendipity.
How Serendipity company makes the difference for you, our partners and the society:
Encouraging people to feel special and treat themselves
Promoting self-growth and confidence by encouraging people to do what they always wanted to do
Helping to protect the environment by gifting experiences and not material gifts and permanently reviewing the impact of our experiences and its sustainability in the long term
We maintain our values by:
Being ethical and developing experiences that involve the wellbeing of our communities, the right use of confidential information and are sustainable for our planet.
Giving constant personal and professional development to our staff members.
Our values are integrated into the day-to-day operations of our organization.
Our Team of Butterflies
A team of motivated and passionate professionals that possess a wealth of knowledge and experience in the hospitality, tourism and travel industry. Our aim is to be known as creative and reliable, with solutions which are clearly summarised and built to conform best practice.
We have implemented strategies that encourage regular communication and collaboration between staff, experience providers and clients. As a result, we are committed to continually improve our experiences, processes and quality of service which drives us to exceed all expectations.
Our Team of Butterflies ultimately helps clients to enjoy invaluable moments, connect people with nature and to get out of the routine in an increasingly digital and busy world. Ask us how we can help you embark on a journey of personal transformation, tailor-made, with innovative and fortunate experiences for you and your loved ones too.
Our Commitment to the society.
Recycling and greening the planet
Supporting professional inmigrants to develop professionally in Australia and settle well with their families
Supporting not-for-profit organizations
The real competitive advantage in any business is one word only, which is people